The Go-To-Market (GTM) Org Change Manager is responsible for developing and orchestrating change management strategies for global GTM high-priority programs through all phases of the change adoption journey. This includes managing internal stakeholder relationships, leading the discovery and planning phases, and ensuring the progression of an integrated change management strategy to drive business objectives. What you will get to do: Work collaboratively with manager and peers to adhere to and develop standard best-in-class OCM assets and deliverables including establishing and continuous improvement of business practices and processes supporting the GTM Programs and Change Management TeamEnsure organizational change is appropriately assessed and managed for our selling roles and across the GTM teamsThere may be additional roles in scope beyond Sales and Operations, based on learnings from discovery assessments Work with key leaders and stakeholders across ServiceNow to drive discovery assessments to be able to quickly identify gaps, needs, and challengesSynthesize findings and develop recommendations and change adoption strategy Identify solutions and recommendations for short-term tactics for Executives, providing insights into best practices and coaching where needed Provide diagnostic/consultative guidance to support stakeholders and leaders across the ServiceNow Sales organizationsEstablish deployment plans and best practices for programs and enablementLead and self-manage the end-to-end process of change management for a large-scale, global program alongside key Global Operations partnersCraft appropriate charters, assessments, plans, integrated strategy, measurement tactics, feedback and change champion networks 
